Case Study: Gogo's Greek Grill crushes the lunch rush and cuts labor with Toast All-in-One POS

Gogo's Greek Grill Crushes the Lunch Rush with Toast All-in-One POS System

Gogo’s Greek Grill is a busy Tampa lunchtime favorite serving fresh Mediterranean food to office workers, where 75% of sales happen at lunch and nearly 100 deliveries occur on weekdays. The owner struggled with the peak lunch rush: high call volume, order errors, and excessive labor requirements, and needed seamless takeout, delivery, and online ordering to boost efficiency and evening sales.

By adopting Toast’s all‑in‑one POS with integrated online ordering and built‑in delivery dispatch, Gogo’s cut order mistakes, shifted half of takeout to online, and reduced takeout staffing from about 3.5 people to one during peak times. Real‑time reporting and delivery tracking improved phone‑to‑delivery times, boosted revenue by capturing customers who would have hung up, and gave the owner visibility to reduce costs and better manage the business remotely.

Gogo's Greek Grill

Greg Anastasas

Owner