Case Study: Buccan improves guest experience and operational efficiency with Toast Tablet POS

Buccan Invests in the Guest Experience with Toast Tablet POS System

Buccan, a popular wood‑fired restaurant in Palm Beach with sister sites Imoto and Grato, needed to replace an outdated, costly POS as the group grew. Partners sought a stable, modern system that respected operators’ budgets and could evolve over time rather than locking them into a “dinosaur” platform.

They adopted Toast’s subscription-based tablet POS, adding stationary terminals and handhelds to speed order flow and reduce staff bottlenecks. Real-time, phone-accessible reporting unified data across locations, improved financial visibility, and delivered faster service and a better guest experience — all with a modest incremental cost and scalable tech for future growth.

Buccan

Sam Slattery

Managing Partner