Case Study: Brevity Coffee Co achieves a 31% increase in average orders with Toast Go® 2 by Toast

Brevity Coffee Co Increases Average Number of Orders by 31% with Toast Go® 2

Brevity Coffee Co., a drive-through coffee shop in San Antonio, TX, faced a surge in customers during the COVID-19 pandemic and needed safer, faster, and more reliable ways to serve high-volume, contactless orders. The team required handhelds with quick payment processing, long battery life, and durability to handle continuous outdoor use and multiple runners taking orders from cars.

Brevity implemented Toast Go® 2 handhelds and Toast Kitchen Display Systems to enable tap-to-pay/contactless options, faster order routing, and durable all-day performance. The upgrade delivered 3x the processing speed, 24-hour battery life, seamless KDS integration, and resulted in a 31% increase in average orders—about 20 more orders per hour during morning rush—supporting plans to add lanes and new locations.

Brevity Coffee Company

Kharis Corpening

Owner