Toast
124 Case Studies
A Toast Case Study
Arrowhead Ales Brewing Company, a full‑service brewery and restaurant outside Chicago that grew into a 500‑seat destination for beer lovers and families, struggled with a distributor‑provided POS that looked modern but couldn’t handle restaurant complexity. Table and check management was cumbersome (splitting large parties required voiding and redoing checks), bar tabs forced the team to create dozens of extra tables, discounts required manual approvals, and gift cards were tracked on paper.
Switching to Toast POS gave Arrowhead restaurant‑grade tools: drag‑and‑drop check splitting, quick bar tabs and a “Fast Cash” button, remote menu management with automatic modifiers, scheduled discount controls, and integrated gift card sales and reporting. The result was faster service, fewer manual workarounds, clearer reporting, and a more efficient, user‑friendly operation that staff and management prefer.
Gina DiZonno
General Manager & Asst. Brewer