Case Study: Aloha Poke achieves a 15% revenue boost and scalable operations with Toast

Aloha Poke - Customer Case Study

Aloha Poke, a fast-casual poke chain led by managing partner Zach Friedlander, needed a stable, scalable point-of-sale system that any staff member could learn quickly as the brand grew from two locations to 14 more planned nationwide. Key challenges included fast staff training, clear reporting, reliable kitchen workflow, and keeping online-ordering revenue in-house.

They chose Toast, whose intuitive interface and reporting made training and daily operations simpler, while kitchen displays improved order visibility and expo efficiency. Toast’s integrated online ordering retained revenue that otherwise would go to third parties, driving about a 15% week-over-week lift from delivery and pre-order pickup, and its expandability and integrations support Aloha Poke’s rapid rollout plans.

Aloha Poke

Zack Friedlander

Managing Partner