Case Study: The 1894 Lodge doubles monthly sales and halves table turns with Toast

1894 Lodge Increases Efficiency and Doubles Sales with Toast Restaurant POS

The 1894 Lodge is a beloved neighborhood restaurant in New Washington, Indiana, that struggled with an outdated, unreliable POS system that left kitchen tickets hanging and hurt service speed — a critical problem for a small-town staple that depends on repeat customers and had to rapidly adapt when COVID-19 hit. Management needed a dependable ordering and fulfillment system plus digital tools to keep the customer connection strong during disruptions.

By switching to Toast (modern POS, Kitchen Display System, online ordering, loyalty, email marketing and analytics), the Lodge eliminated lost tickets, halved ticket and table turn times, and doubled monthly sales. Integrated loyalty and automated email campaigns drove rapid sign-ups and repeat visits, online ordering and gift card promotion sustained cash flow through the pandemic, and the business is now expanding with greater confidence.

The 1894 Lodge

Logan Hostettler

General Manager