Case Study: TELUS achieves faster, more responsive digital delivery with ThoughtWorks

TELUS deploys in hours and ships hundreds of changes daily with ThoughtWorks

Telus, a Canadian communications and information technology company, partnered with ThoughtWorks to increase the speed and responsiveness of its enterprise. Their challenge was to accelerate operations and blend teams, technology and culture to deliver on their mission of enabling customers and team members.

ThoughtWorks worked with Telus to build a new way of working driven by a digital platform strategy. The solution combined technology, systems and processes to power better customer experiences. As a result, customer advocacy increased and app store ratings reached new heights. Teams now deploy in hours instead of days and ship hundreds of changes daily, a significant increase from a few times per week.

Telus