The Work Department
31 Case Studies
A The Work Department Case Study
The Downtown Detroit Partnership (DDP), stewards of six public spaces, sought to develop a community-driven planning process for its parks programming. They partnered with The Work Department to create a replicable engagement strategy that would gather inclusive input from a diverse cross-section of city residents and visitors.
The Work Department implemented a comprehensive, multi-modal solution that included pop-up events, a mobile feedback wagon, and bilingual surveys to collect community input. This process successfully gathered extensive feedback, which was synthesized into a final report. The insights provided DDP with key learnings and recommendations, directly informing a more responsive and inclusive long-term programming strategy for Detroit's public spaces.