Case Study: Velera cuts review writing time in half and improves feedback quality with Textio

Managers use Textio to give better feedback and cut review writing time in half

Velera, a fintech and credit union service organization serving more than 4,000 financial institutions, needed to better support thousands of managers with coaching, feedback, and performance review writing. To help address inequities in leadership progression and improve the quality of manager feedback, the company turned to Textio.

Using Textio AI, Velera’s managers got real-time help drafting and improving performance reviews and feedback, including clearer language, more specific examples, and faster review writing. The results were strong: review writing time was cut by 50%, feedback quality increased by 67%, and feedback quantity rose by 12%, helping employees receive more useful support for growth.

Velera

Laura Sehres

Vice President of DEI and Employee Experience