Teleperformance B2B Case Studies & Customer Successes

Teleperformance is the agile business services partner that companies need in this digital world. Teleperformance offers you a global network of talents, competencies, and assets. They can improve your customer experiences by making each interaction simpler, faster, better, safer, more cost-effective. They are experts in people interactions, and this gives them the edge in delivering a superior customer experience in every contact.

Case Studies

Showing 8 Teleperformance Customer Success Stories

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Robotics Process Automation Implementation for an Australian Broadband Provider led to a 40% cost reduction in Fault Case Management

Global Technology Company Improves ESAT, Retention and CSAT Using Home Agents

Work-at-Home Success Before, During, and After COVID-19

GrubHub logo

Improving Efficiency and Surpassing Client Expectations

Mount Sinai Hospital - Customer Case Study

Mount Sinai Hospital logo

Attrition, Flexibility and CSAT Improved with Home Agents for a Multinational Retailer

Online Travel Agency Implements Work-at-Home Program, Improves Customer Satisfaction and Attrition

Process Re-engineering for a leading UK based association for Train Operating Companies led to a 50% Reduction in Customer Enquiries

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