Case Study: E-xact Transactions achieves real-time KPI visibility and faster issue response with TelemetryTV

How TelemetryTV and Chromeboxes helped E-xact Transactions

E-xact Transactions Ltd., a Vancouver-based payment gateway with more than 50 employees, needed real-time visibility across multiple business lines to monitor hundreds of KPIs. Traditional reporting was slow and inaccessible, leaving DevOps and executives without a unified, always-on view of critical metrics. To address this, they implemented TelemetryTV’s dashboard/digital signage CMS and deployed it on Google Chrome devices (Chromeboxes and Chromebits) managed with the Chrome Device Manager.

TelemetryTV dashboards were broadcast to 15 wall-mounted 55" HD displays using Chromeboxes running the TelemetryTV media player in kiosk mode and centrally provisioned via the Chrome Device Manager. The solution delivered 24/7 KPI visibility, dramatically cut monitoring costs and human labor, improved DevOps’ accuracy and response times, and freed executives from routine status meetings—creating company-wide situational awareness and more time for strategic work.

E-xact Transactions

Brian Archer

Chief Technology Officer