Case Study: Columbia University achieves over $1M in endpoint data recovery savings with TechValidate

Columbia University replaces HP Connected, saves $1M in data recovery costs

Columbia University faced repeated endpoint data loss risks—lost or stolen laptops, hard‑drive crashes, OS refreshes and migrations—while supporting e‑Discovery, disk‑encryption and broader disaster‑recovery and data‑governance initiatives. Their previous solution (HP Connected) strained IT resources, reduced employee productivity and created compliance exposure, prompting the university to document the costs of a data‑loss event and secure budget for a new approach.

They deployed Code42 CrashPlan as a public‑cloud backup with onsite master encryption keys, replacing HP Connected. The move delivered more reliable, secure backups, automated legal hold and FERPA compliance, reduced recovery costs by over $1M, and saved 11–25 IT hours per week—resulting in fewer disruptions, lower recovery and management costs, and higher end‑user productivity.

Columbia University

Eric Hall

IT Professional