Case Study: Assured Software saves time and money with TeamSupport

Assured Software logs 10,000 tickets with TeamSupport

Assured Software, a developer of specialized software for fire and flood restoration contractors, faced challenges supporting its growing global customer base with its outdated, home-grown support system. They turned to TeamSupport to implement a more robust and user-friendly customer service software solution.

By implementing TeamSupport's collaborative helpdesk software, Assured Software gained a highly customizable ticketing system that improved organization and efficiency. The solution allowed the company to save an enormous amount of time and money, log over 10,000 support tickets, and maintain a small support team while its customer base continued to grow.

Assured Software