Case Study: Robeks achieves 107% transaction growth with Tattle

Robeks doubles transactions by 107% with Tattle

Robeks, a smoothie franchise chain, faced the challenge of gauging guest experiences through expensive mystery shopper programs that did not represent their actual customer demographics. They sought a more effective and cost-efficient tool to benchmark location performance and turned to the vendor Tattle for its guest sentiment platform.

By implementing Tattle's platform, Robeks gained actionable insights to quickly pinpoint operational issues and opportunities. The solution provided a 107% increase in transaction count, a 20% improvement in pick-up scores, and the collection of over 532,000 operational insights, enabling data-driven decisions across their franchise locations.

Robeks