Case Study: Keene State College achieves faster application turnaround and greater productivity with TargetX Recruitment Suite

TargetX Recruitment Suite led to faster application turnaround, happier staff, and greater productivity

Keene State College, a public member of the University System of New Hampshire, faced an admissions workflow broken across multiple systems that required heavy manual effort, slowed application decisions, and made remote work difficult. The college needed a centralized review and decision platform that would speed turnaround, support offsite reviewers, and add safeguards to reduce human error.

Keene State implemented the TargetX Recruitment Suite’s Application Review, which consolidated data, automated indexing, and enabled reviewers to work from anywhere without juggling multiple logins. The result: application processing moved from weeks to as little as a day, decision-letter prep fell from 4–5 hours to about one hour, staff time savings of roughly 15–20 hours per day, and about a 50% drop in applicant status inquiries — delivering faster decisions, happier staff, and higher productivity.

Keene State College

Peg Richmond

Director of Admissions