Case Study: Keene State College achieves faster application turnaround with TargetX

Keene State College cuts application processing from two weeks to one day with TargetX

Keene State College faced significant challenges with its admissions processes, which relied on multiple disconnected data systems and required high levels of manual management. This inefficiency created frustration for staff, wasted valuable time, and made remote work difficult. To address this, the college partnered with TargetX and implemented its Application Review tool, part of the TargetX Recruitment Suite.

The TargetX solution centralized all student data into a single system and introduced automation, which drastically reduced manual tasks like indexing. This allowed staff to review applications from anywhere, greatly improving mobility. The results were substantial: application processing time was reduced from two weeks to within a day, and the time to prepare decision letters dropped from 4-5 hours to about one hour. The college also saved an estimated 15-20 hours per day by eliminating manual indexing, leading to faster application turnaround, happier staff, and greater productivity.

Keene State College