Case Study: City Year decreases time to application submission by 5.2 days with TargetX Recruitment Suite

City Year Decreases Time to Application Submission with TargetX Recruitment Suite

City Year, a national education nonprofit that recruits AmeriCorps members to support students in high‑need schools, was rapidly expanding but hampered by a decentralized, non‑mobile mix of homegrown systems. That fragmentation made it hard to track applicants from lead to day one, access actionable data, meet federal compliance needs, and support recruiters working in the field, limiting efficiency and candidate experience.

By adopting the TargetX Recruitment Suite and Online Application, City Year centralized recruitment and admissions into one mobile‑first system, giving staff a single view of prospects, better reporting, and easier applicant communication. The streamlined, user‑friendly application drove strong satisfaction (96% found it easy to complete) and cut average time to submission by 5.2 days, immediately improving operational efficiency and scalability.

City Year

Jason Holton

Senior Vice President of Talent Acquisition