Case Study: City Year decreases time to application submission with TargetX Recruitment Suite

City Year cuts application submission time by 5.2 days with TargetX

City Year, a national education nonprofit and AmeriCorps program, faced challenges with its decentralized, non-mobile recruitment and admissions technology. This system made it difficult to track applicants, utilize data effectively, and support staff working in the field. To support its rapid growth, City Year partnered with vendor TargetX to implement its Recruitment Suite and Online Application to centralize its processes.

The TargetX solution provided a single, mobile-accessible system that streamlined the application process for both staff and candidates. This resulted in a significant and measurable improvement: the average time for an applicant to complete and submit their application decreased by 5.2 days. TargetX enabled City Year to achieve greater efficiency, better data analytics, and an improved experience that met Generation Z expectations.

City Year