Case Study: British Airways improves maintenance efficiency and training with Taqtile Manifest

British Airways Elevates Training & Maintenance with Taqtile’s Manifest®

British Airways Maintenance in Glasgow faced challenges with traditional paper-based manuals for aircraft maintenance, which lacked step-by-step clarity and real-time visuals. They also needed to capture the expertise of veteran engineers who were retiring. To address this, they turned to Taqtile and its Manifest® augmented reality work assistant.

Taqtile's Manifest® solution empowered the airline's engineers by digitizing expert knowledge into intuitive AR workflows accessed on an iPad. This provided on-demand, visual guidance that filled the gaps in the paper manuals. The outcome for British Airways was reduced downtime, streamlined training for new hires, and the successful retention of critical knowledge, ensuring maintenance tasks are performed accurately and efficiently.

British Airways

Scott Broughton

Compliance Manager