Case Study: EPCOR Utilities achieves better succession planning and improved quality of hire with TalentClick

Utilities Company Uses TalentClick Assessments to Identify High Performers During Succession Planning

Epcor Utilities, a 2,700-employee utilities corporation based in Edmonton, faced a looming wave of retirements and needed a reliable way to identify high-potential employees for succession planning. To address this, Epcor engaged TalentClick and adopted customized versions of TalentClick’s Leadership Profile (LP) and Workstyle & Performance Profile (WPP) assessments, following a job-type psychometric mapping exercise.

TalentClick delivered the assessments, training for HR on administration and interpretation, and ongoing reference materials; Epcor has evaluated TalentClick annually since 2013 and consistently renewed the service. As a result, TalentClick has helped Epcor identify leadership potential, measure culture- and job-fit, increase hiring of high performers, improve quality of hire, decrease new‑hire turnover, and reduce screening time for applicants.

Epcor Utilities

Duane Sommerfeld

Vice President-Technologies