Case Study: Global Petroleum Refiner and Ethanol Producer achieves 30% incident reduction and stronger safety culture with TalentClick

How TalentClick Helped Decrease Incidents by 30% and Strengthen Safety Culture

Global Petroleum Refiner and Ethanol Producer faced rising safety risks after acquiring several plants staffed largely by workers from farming backgrounds who lacked experience with comprehensive industrial safety processes. After two incidents at sister plants, the HSE Manager engaged TalentClick to address unsafe behaviors using their Safety Quotient™ (SQ™) assessment and Safety Self-Awareness training.

TalentClick implemented the online SQ™ questionnaire, delivered personalized Safety Self-Awareness training for workers, coached managers on six safety-related personality traits, and certified the HSE Manager through a train‑the‑trainer program. Within six months TalentClick’s solution reduced overall incident rates by 30%, cut First Aid, Near Misses and Recordables by 75%, eliminated incidents in three departments, and reduced production area incidents by 40%, alongside high participant satisfaction.