Case Study: Lenovo achieves 95% reporting efficiency improvement with Tableau Software

Lenovo increases reporting efficiency by 95% across the enterprise

Lenovo, a global technology company with 55,000+ employees and customers in 160+ countries, struggled with slow, manual reporting: a single weekly Excel sales report served 28 countries and required many people to adapt, while HR relied on 100+ static reports—creating long cycles, heavy ad‑hoc requests, and limited data‑driven decision making.

By adopting Tableau, Lenovo deployed governed self‑service dashboards that scaled to ~3,000 active users and 10,000+ viewers, cutting reporting effort by 95%, consolidating HR reporting into strategic dashboards in three months, updating data up to three times daily, and integrating 30 customer data sources to power targeted e‑commerce insights that improved customer engagement and revenue—enabling faster, real‑time decisions across the enterprise.

Lenovo

Santhosh Nair

Head of Analytics BI & Visualization