Case Study: Astral cuts billboard monitoring downtime by 66% with SysAid

Astral cuts billboard monitoring downtime by 66% with SysAid

Astral, a media company based in Montreal, faced significant challenges in monitoring its network of over 200 digital billboards. With a small team and plans to expand, their operations were hindered by inefficient communication, scattered information, and financial losses from extended billboard downtimes. To address this, they turned to their existing vendor, SysAid, leveraging its Open API and Asset Management services to centralize their workflow.

By integrating their webcam monitoring tool with SysAid’s API, Astral created a centralized system for ticket management and real-time asset tracking. This solution streamlined their processes, enabling immediate client communication and faster issue resolution. As a result, SysAid helped Astral cut the time spent monitoring billboard issues by 66%, leading to substantial cost savings and more satisfied clients.

Astral