Case Study: Global Chemical Manufacturer improves safety and productivity with SymphonyAI

Safety and productivity improvement through directed work

Global Chemical Manufacturer, a multi-plant chemical producer, was struggling with safety and regulatory risks tied to paper-based SOPs that were often over 100 pages long. The cumbersome documents were frequently ignored, version control was difficult across sites, and manual tracking made it hard to consistently follow each step while operators had to log into multiple systems, slowing production and increasing errors as experienced workers retired.

SymphonyAI used its Industrial Platform to build and deploy a digitized SOP and directed-work solution in eight weeks, then rolled it out to six sister plants. The system gave non-IT engineers a way to configure role-based, step-by-step workflows, automated material verification, and real-time alerts on tablets and other devices. As a result, Global Chemical Manufacturer reduced safety incidents, improved compliance, increased yield and line capacity, streamlined operator work, and shortened new-hire ramp-up time.