Case Study: US Financial Services Company secures 500,000 daily transactions with SymphonyAI NetReveal

Leading US insurer seamlessly secures 500,000 daily transactions

US Financial Services Company, a prominent century-old insurer serving more than 15 million customers and policies and 400,000 agents and employees, needed a scalable way to combat financial crime across more than 500,000 daily transactions. To meet evolving regulatory demands and increasingly sophisticated fraud threats, it turned to SymphonyAI for compliance and fraud prevention software.

SymphonyAI implemented its NetReveal Compliance and Fraud Payment solution, including AML transaction monitoring, real-time KYC/CDD, PEP, negative news and sanctions screening, real-time payment and event fraud monitoring, case management, and FinCEN SAR filing. The result was millisecond real-time response times, batch processing completed in about two hours, and a seven-year partnership that improved the company’s ability to detect suspicious activity, stay compliant, and protect its customer base.