Case Study: The Save Mart Companies achieves increased shopper engagement and improved business results with SymphonyAI

The Save Mart Companies teams with SymphonyAI connected retail to deliver a true win-win

The Save Mart Companies, a California-based regional grocery chain operating 194 stores, wanted to better align its categories, promotions, and assortments with shopper needs while deepening collaboration with suppliers. To support this customer-first transformation, the company partnered with SymphonyAI and its connected retail solutions, including the Category Management Suite with Assortment-as-a-Service, CINDE Insights, and Promotion Evaluation.

SymphonyAI implemented an AI-driven approach that syndicated data with vendors, improved promotion optimization, and enabled store- and category-level assortment decisions based on shopper behavior. The program expanded from 25 to about 45 vendor partners, generated an average of approximately $500,000 in incremental sales from promotion evaluation, and nearly $1 million in incremental sales per completed Category Action Project with vendor partners, with estimated annual sales impact reaching into the tens of millions.

The Save Mart Companies

Tamara Pattison

Chief Digital Officer