Case Study: Conoco Phillips Ferndale achieves near-zero unplanned failures with SymphonyAI Industrial vibration monitoring

Conoco Phillips Ferndale condition monitoring success From chaos to calm with SymphonyAI Industrial methodology

Conoco Phillips Ferndale, the Washington refinery operated by Conoco Phillips, was struggling with a reactive maintenance model and had no formal vibration monitoring program in place. The small rotating equipment team was spending most of its time responding to pump and motor failures, with little opportunity to improve reliability or reduce overtime.

SymphonyAI implemented a condition monitoring program built around the SymphonyAI Industrial vibration data collector with ExpertALERT software. The solution enabled fast, repeatable vibration data collection and automated diagnostics, helping the refinery cut unplanned machine failures to near zero, increase pump MTBF from 22 months to 52 months, reduce annual pump maintenance costs from $1.3 million to $600,000, and achieve 91% on-stream availability with far less machinist overtime.

Conoco Phillips Ferndale

Ryan R. Barnes

Maintenance Superintendent of Rotating Equipment Services