Case Study: Paper-Based Standard Operating Proceducing Company improves safety and compliance with SymphonyAI

Increasing safety and regulatory compliance by automating SOPs

Paper-Based Standard Operating Proceducing Company faced challenges with paper-based standard operating procedures that were difficult to use, enforce, and update. As a result, workers often relied on memory or tribal knowledge, which created safety risks, inconsistent traceability, and difficulty meeting ISO and other regulatory compliance requirements across global sites. The company turned to SymphonyAI to find a more effective way to manage and execute its SOPs.

SymphonyAI digitized the production-process portion of the SOPs into guided work using the SymphonyAI Industrial Platform. The solution enforced role-based, step-by-step instructions with operator confirmations, lockouts for machines and control systems when needed, and alerts for deviations. SymphonyAI helped reduce safety incidents to near zero, improve traceability and compliance, and scale the platform across global sites, while also delivering unexpected gains in productivity, yield, and equipment issue detection through analytics and reporting.