Case Study: World’s Largest Insurance Company strengthens global financial crime compliance with SymphonyAI

Global insurer expands partnership with SymphonyAI to strengthen global financial crime compliance

One of the world’s largest insurance companies needed a better way to manage financial crime compliance across multiple jurisdictions and business lines, as its incumbent systems were expensive to maintain and required major country-by-country customization to keep up with changing regulations. The company selected SymphonyAI to support an initial pilot and began using its SRI platform, including Transaction Monitoring with an AI Overlay, SRI Screening, and SRI KYC/CDD.

SymphonyAI implemented a more configurable, enterprise-wide compliance approach built around a standardized “Golden Copy” model, reducing the need for costly local projects and enabling a unified global rollout. The partnership has already expanded to include additional capabilities such as Transaction Screening, and the customer has committed to professional services and the first deployment in central Europe, with a broader global rollout to follow.