Case Study: Leading Global Electronics Company achieves 25% higher uptime with SymphonyAI Industrial

Increase uptime 25%— automating out-of-control action plans

Leading Global Electronics Company faced a slow, paper-based out-of-control action plan (OCAP) process that made it difficult for operators and engineers to respond quickly when statistical process control charts went out of control. Disconnected systems across SPC, tool management, and history databases created delays, rekeying errors, and production losses, especially across shift changes.

SymphonyAI implemented SymphonyAI Industrial to connect systems, tools, and historian data so events could be monitored, triggered, and routed automatically to the right employees. The solution captured and historized resolution data for compliance and improvement, helping the company increase equipment uptime by 25%, reduce downtime and errors, improve operator productivity, and eliminate waste from inconsistent OCAP execution.