Case Study: GSK achieves 100% inspection compliance with SymphonyAI Connected Worker

How GSK achieved 100% compliance and empowers inspectors through AI in manufacturing

GSK Biologicals, the vaccine research and development arm of GSK, needed a better way to manage 5S/5M and EHSS inspections across its many uniquely configured labs. The team was burdened by paperwork, emails, checklists, and manual coordination, making it difficult to keep inspections efficient, compliant, and easy for inspectors to execute.

SymphonyAI implemented its Connected Worker platform to digitize and guide inspection workflows, tailor tasks by lab location, and provide real-time support such as technical specs, how-to videos, and references. The result was 100% inspection execution compliance, faster inspections, reduced administrative overhead, and a 35% increase in knowledge worker efficiency, along with 50% less training time and improved audit readiness.

GSK

Frost Radar

Augmented Connected Worker