Case Study: Flagler Hospital achieves better care and lower costs with SymphonyAI Sensa

How One of America’s Oldest Cities Became Home to One of America’s Most Innovative Hospitals

Flagler Hospital, a healthcare provider known for its clinical excellence, sought to advance its Value Based Care initiatives by tackling widespread clinical variation and waste in care delivery. Despite a deep institutional understanding of these goals, the hospital lacked in-house data science resources to harness AI effectively. They partnered with SymphonyAI and implemented its Sensa Clinical Variation Management application to address this challenge.

SymphonyAI's solution enabled Flagler to rapidly build and analyze care pathways using their own data, starting with pneumonia cases. The AI identified a "goldilocks" care pathway that, when followed, resulted in a two-day shorter length of stay, over $1,300 lower cost per episode, and readmission rates nearly seven times lower. This represented potential annual savings of over $400,000 for pneumonia alone. Based on this success and the application's ease of use, Flagler quickly expanded the solution to other complex conditions, increasing its expected care pathway production by 50% and projecting tens of millions in savings over three years, all without needing to hire dedicated data scientists.

Flagler Hospital

Michael C. Sanders

Chief Medical Informatics Officer