Case Study: Large U.S. Regional Bank achieves stronger payment fraud protection with SymphonyAI

Large U.S. Regional Bank signed with SymphonyAI to safeguard their customers

Large U.S. Regional Bank partnered with SymphonyAI to address a sharp rise in fraud risk as its business, clientele, and transaction volumes grew. With a 140% year-over-year increase in attempted fraud attacks—especially targeting wire and SWIFT payments—the bank needed a way to protect high-value transactions without slowing down customer service.

SymphonyAI implemented its payment fraud solution, NetReveal, to help prevent fraud at source and give teams real-time visibility into threats. The bank gained smarter alert generation, streamlined fraud operations, and faster response times, and since the partnership began, it has reported several “no fraud” loss months—an impressive result for an institution of this size and volume.