Case Study: a top 10 U.S. public accounting firm achieves 25–30% cost optimization with Sutherland Global Services

Top 10 U.S. Public Accounting Firm achieves 25–30% cost optimization with Sutherland Global Services

Following a major merger, a top 10 U.S. public accounting firm needed to scale its managed services footprint and improve operational efficiency to meet surging global demand. Their current model risked rising costs and limited opportunities for automation. They partnered with Sutherland Global Services to find a strategic solution.

Sutherland implemented a solution by establishing a robust global delivery center in India to serve as the core of the firm's offshore operations. This was augmented by embedding digital analytics, automation, and AI into their workflows. As a result, Sutherland helped the firm achieve 25-30% cost optimization, migrate 10% of advisory services offshore, and launch over 12 multi-tower engagements, enhancing accuracy and strategic insight across its services.