Sutherland Global Services
148 Case Studies
A Sutherland Global Services Case Study
A leading electrical goods manufacturer faced challenges with supply chain visibility, including limited product traceability, difficulty managing recalls, and a lack of insight into secondary sales. These issues, compounded by problems with counterfeit products and inefficient sales return validation, prompted them to partner with Sutherland Global Services and implement its eSeal® digital supply chain solution.
Sutherland Global Services deployed its eSeal® platform, which provided a unique digital ID for each product to enable full traceability. The solution included a Distributor Management System to monitor secondary sales and optimize inventory. This implementation provided end-to-end visibility, resulting in a 5% reduction in costs, a 4% increase in sales from improved inventory control, and a 2% reduction in working capital for the client.
Leading Electrical Brand