Case Study: City of Boston streamlines 35+ grant programs and improves applicant experience with Submittable

City of Boston centralizes 35+ grant programs with Submittable

The City of Boston faced significant inefficiencies in managing its numerous grant programs, especially after an influx of pandemic-related funding increased administrative bottlenecks. Each department operated differently, creating a heavy burden for applicants and staff. To prioritize the constituent experience, the city sought a centralized solution and partnered with Submittable for its grant management software.

By implementing Submittable, the City of Boston consolidated over 35 grant programs into a single online system. This solution streamlined the application and review process for both applicants and committees, which sometimes included over 20 reviewers. The results included improved program visibility, more cross-applications from community groups, and significant time savings, allowing everyone involved to focus more on program execution and community impact.

City of Boston