Case Study: City of Boston streamlines 35+ grant programs and improves applicant experience with Submittable

City of Boston centralizes 35+ grant programs with Submittable

The City of Boston faced significant inefficiencies in managing its numerous grant programs, especially after an influx of pandemic-related funding increased administrative bottlenecks. Each department operated differently, creating a heavy burden for applicants and staff. To prioritize the constituent experience, the city sought a centralized solution and partnered with Submittable for its grant management software.

By implementing Submittable, the City of Boston consolidated over 35 grant programs into a single online system. This solution streamlined the application and review process for both applicants and committees, which sometimes included over 20 reviewers. The results included improved program visibility, more cross-applications from community groups, and significant time savings, allowing everyone involved to focus more on program execution and community impact.

City of Boston

Peter Meachem

Community Grantmaking Coordinator, City of Boston