Case Study: IBM achieves frictionless commerce innovation with Stripe

IBM Consulting on how global industries must adapt in the face of digital transformation

IBM, through IBM Consulting, was grappling with how to help traditional and emerging businesses navigate rapid digital transformation, increasingly complex partner ecosystems, and rising customer expectations for seamless online commerce. As industries like banking, telecom, and energy become more platform-based, IBM needed a payments partner that could keep pace with these shifts while supporting compliance, integration, and global customer convenience.

Stripe helped IBM Consulting by providing an open, flexible payments platform and easy-to-integrate APIs that made it simpler for businesses to add modern commerce capabilities to existing services. With Stripe, IBM was able to support clients across multiple industries with smoother, frictionless payment experiences and better advice on emerging commerce trends; the partnership also strengthened IBM’s ecosystem with Stripe’s expertise in online commerce and customer convenience.

IBM

Likhit Wagle

Financial Services Lead in EMEA