Case Study: Southern Water achieves proactive pump performance monitoring with StormHarvester

Southern Water boosts pump alert hit rate to 88% with StormHarvester

Southern Water previously relied on static alarms to monitor its pump stations, which offered little clarity during heavy rainfall and led to many critical issues going undetected until pumps failed. This resulted in reactive callouts and significant operational disruption. To address this, the utility deployed StormHarvester's Pump Station Alerting service.

StormHarvester's solution provided real-time, AI-driven insights into pump performance, enabling a shift from reactive to proactive operations. The implementation resulted in an 88% alert hit rate, with faults identified early and often resolved during normal working hours. This significantly improved operational efficiency, reduced response times, and helped prevent pollution incidents.

Southern Water