Case Study: Large California Healthcare Network achieves rapid, secure benefits data consolidation and reduced manual uploads with SS&C Technologies' BenefiX

How a large Hospital network solved the transfer of Benefit Data from Oracle HCM Cloud to Carriers under challenging circumstances

Large California Healthcare Network Company is a large nonprofit regional healthcare system with three hospitals, multispecialty clinics and 7,600 employees serving over 3.7 million residents. While moving to outsource benefits enrollment data transmission, the Network acquired another hospital (adding 1,600 employees), temporarily ran two HR/Benefits systems, switched medical plans, and faced open enrollment amid the COVID-19 pandemic — creating an urgent need for a fast, cost-effective partner to ensure accurate carrier data transfers.

The Network selected SS&C Technologies’ SS&C BenefiX data exchange service, which was deployed in just two weeks to aggregate eligibility data from two platforms and securely transmit enrollments to carriers. SS&C Technologies’ solution replaced manual uploads and point-to-point vendor connections, reducing organizational interruptions, mitigating risk, increasing security and accuracy, and enabling seamless carrier switches at no cost.