Case Study: The Mudpuppy achieves 31% net profit and saves 54 hours a month with SpotOn

The Mudpuppy boosts check averages 35% with SpotOn

The Mudpuppy, a seasonal lakeside restaurant, faced significant tech hurdles due to its dockside location. Their Wi-Fi was unreliable, making it difficult for servers to use handhelds for ordering. Furthermore, managers were spending excessive hours on administrative tasks like tip management and payroll. SpotOn was engaged to address these challenges.

SpotOn implemented handheld devices that operate on cellular data, ensuring orders could be sent from anywhere. Their Teamwork and DayCheck solutions streamlined tip management and distribution, allowing servers to receive their tips daily. This solution led to a $35 increase in check averages, a 7% decrease in labor costs, and saved 54 hours per month on admin work for The Mudpuppy.

The Mudpuppy