SpotOn
37 Case Studies
Case Study: Kay’s Place boosts efficiency and cuts kitchen errors with SpotOn
A SpotOn Case Study
Kay’s Place - Customer Case Study
Kay’s Place, a casual dining restaurant in Kingsville, OH, was facing significant operational challenges with its previous POS system. Issues with connectivity, back-of-house communications, and disappearing orders were hindering service. Owner Kimberly Thomas turned to SpotOn for a solution to improve efficiency and accuracy.
By implementing SpotOn's online ordering system, the restaurant was able to streamline operations and better adhere to social distancing guidelines. The solution from SpotOn yielded impressive results, including a 95% increase in overall efficiency and accuracy and a 50% major reduction in kitchen errors.
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Kay’s Place
Kimberly Thomas
Kay’s Place