SpotOn
37 Case Studies
A SpotOn Case Study
Freetown Road Project, a Caribbean restaurant in Jersey City, New Jersey, needed a modern cloud-based system to improve communication between front-of-house and back-of-house staff and give owner Claude Lewis access to restaurant information from anywhere. The challenge was staying on top of operations while maintaining a clear view of the business beyond the restaurant.
SpotOn Restaurant provided the solution, sending orders directly to the kitchen, enabling on-the-fly menu and pricing updates, and giving Lewis remote access through his phone and manager app. With SpotOn, Freetown Road Project saw funds access speed up by 3 days, kitchen productivity increase by 45%, and customer service improve with fewer errors.
Claude Lewis
Owner