Case Study: Chicago Culinary Kitchen boosts sales and email engagement with SpotOn

How Chicago Culinary Kitchen markets to guests with SpotOn

Chicago Culinary Kitchen, a Palatine, Illinois barbecue business, wanted to streamline its ordering process, expand from counter service to online ordering, and better engage guests with email updates and specials. They turned to SpotOn and its Restaurant and Marketing tools to help support those goals.

With SpotOn, Chicago Culinary Kitchen routed orders to multiple kitchen stations, made daily menu changes, and added online ordering with order pacing to handle weekend demand. SpotOn also helped them build an email list of 3,000 guests, achieve a 50% open rate, and drive a 7% increase in sales.

Chicago Culinary Kitchen

Jay Goldberg

Operations Manager