Case Study: Crusader Brewing Company reduces guest wait time with SpotOn Handhelds

Crusader Brewing Company cuts guest wait time by 20% with SpotOn

Crusader Brewing Company, a brewery and taproom in Bakersfield, CA, needed a flexible point-of-sale solution to handle its high guest volume and diverse events. Their challenge was to take contactless payments and find a sustainable brewery POS system that could adapt to different service styles without increasing labor costs. They turned to vendor SpotOn for a solution.

SpotOn implemented its Handheld POS devices, providing the brewery with nimble technology for both table service and line-busting. This solution from SpotOn resulted in a 20% decrease in guest wait time and a higher order average compared to their standard POS. The brewery also praised SpotOn for being a technology partner that actively listens and acts on feedback.

Crusader Brewing Company