Case Study: Chicago Culinary Kitchen boosts sales and email engagement with SpotOn

Chicago Culinary Kitchen boosts sales 7% with SpotOn

Chicago Culinary Kitchen, an Illinois-based barbecue business, needed to modernize its operations by moving from counter service to online ordering. They also wanted a reliable way to communicate menu updates and specials via email to encourage customer loyalty. To meet these goals, they turned to the vendor SpotOn and its SpotOn Restaurant platform.

By implementing SpotOn's solutions, the restaurant gained the ability to manage complex orders and easily update its daily menu. The convenience of online ordering became so popular that the business had to implement order pacing. Using SpotOn's marketing tools, they built an email list of 3,000 guests and achieved a 50% open rate on their promotions, leading to a 7% increase in sales.

Chicago Culinary Kitchen