Case Study: Cacio achieves smooth takeout and reservation management with SpotOn Reserve

Cacio - Customer Case Study

The customer, Cacio, a casual dining restaurant in Sacramento owned by Katie Kinner and Jonathan Kerksieck, faced a significant challenge when they were forced to transition entirely to a take-out model. They experienced a flood of guests all trying to order and pick up food simultaneously. To manage this, they turned to vendor SpotOn and its SpotOn Reserve product.

Using SpotOn Reserve, the restaurant was able to effectively control order volume and schedule takeout time slots. This solution also allowed them to easily manage dining reservations and capacity restraints once they reopened. As a result of implementing SpotOn's system, the restaurant saved 100% on what would have been additional staffing costs to handle the surge.

Cacio

Katie Kinner Kerksieck

Cacio