Case Study: Scholastic cuts onboarding by 67% and surfaces answers 60% faster with Spekit

Scholastic cuts onboarding by 67% with Spekit

Scholastic, a 100-year-old education company, faced significant challenges with information accessibility. Their critical knowledge was scattered across Google Drive, Guru, and PDFs, making it difficult for employees to find accurate answers quickly. This led to widespread use of outdated documents and a heavy reliance on colleagues for information, slowing down their teams. They turned to the vendor Spekit to find a solution.

Spekit implemented its enablement platform to deliver contextual guidance directly into Salesforce and other browser-based applications. The solution included Spekit AI Sidekick, which allowed users to ask questions naturally instead of relying on keyword searches. The results were immediate and substantial: Scholastic saw a 92% adoption rate within 48 hours, a 60% faster time to find answers, and a 65% reduction in questions to peers and managers. Furthermore, Spekit helped cut new hire onboarding time by 67%, reducing the ramp-up period from six weeks to just two.

Scholastic