Case Study: MCTLaw saves time and boosts productivity with Spekit

MCTLaw uses Spekit’s in-app, contextual learning to save time and boost productivity

mctlaw, a small law firm, struggled with fragmented documentation across Zendesk and Google Docs, leaving employees to hunt for answers, often emailing IT for help. Their information lacked contextual meaning and there was no easy way to communicate changes in real time, so mctlaw chose Spekit’s in-app, contextual learning platform to solve these challenges.

Spekit consolidated training into a single source of truth accessible directly within users’ workflows, delivering one-click, contextual answers, real-time notifications, and collaborative content editing. The Spekit implementation saved significant time, reduced email-driven support, made training more meaningful, and streamlined change communication across the firm.

mctlaw

Walt Bower

IT Director