Case Study: Addigy boosts sales team productivity with Spekit

How Addigy overcame siloed knowledge, increased productivity, and improved data quality with Spekit

Addigy, a SaaS Apple device management startup, needed a better way to virtually train and enable its growing remote sales team after COVID. With legacy knowledge trapped in Confluence and Google Workspace, reps struggled to find product and process information, questions kept repeating, and onboarding and change management were difficult to scale. Addigy turned to Spekit to make documentation and training more accessible in the flow of work.

Spekit helped Addigy centralize siloed knowledge into bite-sized Speks, embed guidance directly in Salesforce and other apps, and support reps through a Chrome extension, Slack, dashboards, and spotlights. As a result, Addigy reduced time spent on onboarding, answering questions, and communicating changes, improved employee productivity and Salesforce data quality, and expanded Spekit beyond sales to nearly every department.

Addigy

Jack Michel

Senior Salesforce Administrator