Case Study: International SOS achieves global sales enablement and faster answers with Spekit

Global team at International SOS transforms enablement with Spekit

International SOS, a global healthcare company with more than 12,000 employees and 1,200+ locations worldwide, needed a better way to support its sales team. Sales enablement leaders Alex Miller and Matthew Brown were overwhelmed by constant questions, inconsistent processes, and information buried in static documents, making it hard to deliver the right guidance when and where reps needed it. Spekit was chosen to help them simplify enablement and reduce friction in the flow of work.

With Spekit, International SOS surfaced knowledge directly inside its CRM and other work tools, giving reps just-in-time answers without leaving their workflow. The company also used Spekit’s in-app Spotlight announcements to manage change more effectively and track engagement. As a result, International SOS saw more consistent global processes, fewer repetitive questions, better data hygiene and pipeline accuracy, and faster, more effective change management.

International SOS

Matthew Brown

Senior Sales Enablement Manager